The way we do work is changing, and Microsoft's modern workplace is adapting to keep up. But how does that impact those working in IT?
There's a lot to keep up with in the world of IT. New features, frequent updates, and evolving tools—in the world of technology, the one constant you can count on is that things are going to change.
ShareGate caught up with attendees at this year's Microsoft Ignite in Orlando to get the lowdown on how those changes are impacting the role of IT.
Q: What's been the biggest change to your job in the past year?
Rapidly advancing technology
A lot more AI and mixed reality type features are coming into the mix, which I think is really cool.
The biggest change in my job in the past year is really around adoption of technology. With the change happening so fast in Microsoft 365, just being able to incorporate all those changes and actually having organizations use them.
Everyone is concerned with security nowadays—businesses and consumers alike—and the ability to keep on top of all the changes with that, the threats and the new technologies coming out that help people.
New methods of collaboration
Collaboration with Teams, and how much people really want to use a different format other than email.
I went from working in an office where I managed a team of people to working completely remotely.
I actually moved to Iceland for the summer. And I was able to work with my colleagues on Teams and work with my clients through videoconferencing, and sort of travel the globe when my son was out of school.
More autonomy for end users
With the release of Microsoft Teams and Office 365 Groups, it's really shifted from being a business systems analyst, where I'm gathering needs from people and helping them build their team sites, to really empowering and enabling them to build it on their own.
I think the move to cloud computing has been huge in governance, but also the idea of extending technology out to the user community as opposed to being stuck in IT.
Q: With everything that’s been announced at Ignite 2019, how do you see your job changing in the coming year?
Further democratization of IT
With things like [the Azure Architecture Center], where they're giving people that aren't necessarily in IT the ability to see what's going on in IT.
With the ability to move technology out to the users, we can focus on those things that users can't do, and allow them to develop their own solutions, their own endpoints, their own data analytics.
I think the most exciting announcement at Ignite for me is Windows Virtual Desktop.
I'm really excited for the Microsoft Endpoint Manager that we can start doing directly through Microsoft Intune.
We've been working quite a bit with Azure Sentinal since it went [general availability] last year. There's been a lot of announcements about it and a lot of hype this year here at Ignite.
Obviously the Project Cortex stuff is really cool, and I'm very excited to get my hands on it. As a developer, I wanna see what's going on under the covers and really see how I can tinker with it.
[Project Cortex] will be really helping you drive and engage people to have those rich web parts. To show all that information instead of trying to draw it out of them.
A simplified user experience
I see a focus changing to that of, not about how do you use this thing. It's how do you overall have this experience with the technology and bringing it into your organization.
The intelligent intranet and the Teams modifications for really bringing those experiences. It's not about just features and functionality. It's the experience of the users.
Being able to unify all of the different parts of Office 365 down and being able to actually help our employees get knowledge faster. Then be able to collaborate better with the documents in Fluid Framework.
Integrated apps, a simplified experience, and more autonomy for end users—Microsoft's modern workplace is revolutionizing how we collaborate, and has the power to overshadow shadow IT.
But without a bit of guidance, you could end up with duplicate teams, multiplying Office 365 apps, and tons of files shared externally. Having a governance plan in place is absolutely crucial.
We created this guide to help you wrap your head around governance in Office 365 once and for all—sourcing some of the most relevant insights and articles from industry experts, and bundling them up in one convenient place!