Get comfy with ShareGate

5 tips to breeze through managing your Microsoft 365 world 

Welcome to ShareGate: your IT sidekick for managing Microsoft 365. In this quick guide, we’ll share our top automation tips for getting started so you can put those governance policies in place and manage M365 with confidence. Making your journey as chill as a Sunday afternoon. 

Manage Microsoft 365 with confidence

Good to know

Here’s some information about how ShareGate keeps your data safe, ShareGate licensing, and FAQs. 

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Check out ShareGate’s security measures

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With ShareGate, it’s all-access licensing

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Still curious? Dive into FAQ for our answers! 

Before you start

Before you start using ShareGate, take a few minutes to set yourself up for success. 

  1. Have a global administrator approve ShareGate on your tenant for the first connection only. This will allow ShareGate to crawl your Microsoft 365 tenant daily and give you the visibility you need to manage your environment. 
  2. While ShareGate completes the first crawl, take a moment to update the general settings, like communication preferences and notification strategies.  

To learn more about the one-time consent requirement, check out our documentation

Get started

 

1

Set automated governance policies

Enforcing governance policies is key to keeping things in check in M365’s busy world of SharePoint and Teams. It’s all about ensuring only the right people have access to the right things and managing resources well. 

Manage policies in ShareGate with tags and automation.

How it works

ShareGate gives you automated policies to help you maintain a secure and productive environment. 

1. Inactivity detection  
  • ShareGate automatically finds inactive teams in your tenant. 
  • Choose how many days without activity would qualify a team as inactive or leave ShareGate’s default 90-day threshold. 
  • Get granular with what inactivity looks like according to a team’s purpose. 
  • Keep, archive or delete inactive teams yourself or manually send notifications to the owners to act on them. 
2. External sharing review 
  • Set the frequency at which owners should review their shared links and guests. 
  • You can enable ShareGate to automatically notify owners via the Teams chatbot or email when it’s time to review external links and guests. Owners can then remove any unnecessary links and guests. 
3. Tags 

Customize your policies using purpose and sensitivity tags for security, administration, and the initial rollout.  

Purpose tags
  • Create purpose tags to categorize teams and groups according to the type of work being done. 
  • Apply tags yourself or let ShareGate prompt owners to choose the tag they feel best represents the purpose of the teams and groups they create. 
Sensitivity tags 
  • Automatically update privacy, external sharing, and guest access settings accordingly. 
  • Create a range of tags to suit your needs, edit and maintain existing tags, and monitor how they’re being applied. 

Tip

You can manually ask owners about inactive teams and groups, team sensitivity and purpose, and external sharing links and guest access via email or our Teams chatbot. Or, you can automate these policies. That means you can let ShareGate contact owners for further action on your behalf. We recommend testing out notifications manually before automating the listed policies above. Automating them might send out notifications right away.

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Try it out: Activate or manage your policies to set the guardrails for your end users to follow.


2

Create a Teams provisioning template 

Without a provisioning strategy in place, you might find yourself dealing with issues that can drain your resources, such as redundant team sites, missing owners, and data loss risks.  

Create provisioning templates with your guardrails built right in! That way, everyone can easily create the workspaces they need in M365, the right way.  

Manage provisioning in Sharegate with templates

How it works

Building a template is simple: 

  • Click the Create template button. 
  • Name your template and add a description. 
  • Define the rules of the template, including: 
    • Adding the minimum number of owners required 
    • Adding a naming convention (prefix, suffix, or both) 
    • Adding the number of approvers 
    • Whether the team will be public or private 
    • Sensitivity tags and purpose tags 
    • Pre-determined channels 
  • You can also attach an active SharePoint site and sync its content and structure to use as a blueprint. 
  • And you can associate provisioned sites with a hub site.
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Try it out: Create a provisioning template that guides everyone in creating the workspaces they need the right way, from the get-go. There’s more to discover in our step-by-step guide to setting up and implementing your provisioning solution with ShareGate. 


3

Install the ShareGate end-user app

Once you’ve created your provisioning templates in ShareGate, your end users are ready to start using them so they can apply the right settings to their new workspaces right from the start. Here comes the really fun part: the ShareGate end-user app! 

The ShareGate end-user app working seamlessly within Teams

What is it?

  • It’s an app integrated in Microsoft Teams. Users can easily access it in the Teams navigation bar. 
  • It’s where users create and manage their workspaces from start to finish. 
  • Everyone sees the teams they own and are a part of as well as Teams meeting recordings. 
  • Users can review their teams’ external shares from the app. 

Tip

Banners to install the app will appear on the Provisioning page in ShareGate. Once installed, pin it to the Teams sidebar menu. Voilà! Now, everyone can dive in and start using it right away!

Communication template 

We get it. Everyone needs to feel confident with their new tech. To help you get users on board with the ShareGate end-user app, we created a sample email that can help you announce the implementation of ShareGate’s Teams app for Microsoft 365 provisioning within your organization. 

Support your end users 

Share these quick how-to guides so users get the hang of using the ShareGate end-user app: 

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Try it out: Head to Teams and install the app. To learn more about the app, explore FAQ from IT admins for our answers.


4

Quick wins for managing your Microsoft 365 environment

Wondering what’s happening in your environment? Who has access to what? What teams and groups have been created? How are they being used, if at all? ShareGate gives you full visibility to make sure your environment is running smoothly.  

What is it?

Score some quick wins for managing your environment with these neat tools to keep things in check. 

  • Head to the Manage page for an overview of your teams, groups, and communication sites.  
    • Keep things tidy by catching inactive teams, orphaned teams, guests, and externally-shared links.  
    • Check the box beside the team or group names, and a bulk action menu will appear to show you the different actions you can take. 
    • Click the gear ⚙️  on the inactivity, purpose, guests/shared links, or sensitivity tile to navigate to the Policies page, where you can update your policies as needed. 
Manage your environment in one easy-to-read place
  • Filter the page to find specific teams and groups and drill down into your data. 
Manage your environment with filters
  • Customize your columns to any view of your teams or groups list. 
  • Export as a CSV file for reference and analysis. 

Here’s what Astrid from Oxford Instruments had to say about these tools in conversation with Benjamin Niaulin, ShareGate’s VP of Product.  

 
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Try it out: Manage your environment and quickly fix potential issues or ask owners to take action via our Teams chatbot. There are more quick wins to discover in our checklist


5

Keep yourself in the know 

While we’re on the topic of visibility, ShareGate helps you keep an eye on the big picture by giving you strong controls over what you monitor and what you’re notified about and when.  

How it works

At ShareGate, we found that a few types of tools add value to any IT team managing Microsoft 365. 

  • Hop over to the Dashboard for a snapshot of what’s happening in your tenant. 
    • See what users are creating 
    • Monitor tenant health 
    • Get recommendations to help you stay on top of things 
Discover what users are creating with the ShareGate dashboard
  • Click on the gear ⚙️ to set up notifications to receive:
    • A monthly digest about what’s happening, including reports on developing problems and actions you can take.  
    • Alerts via the chatbot when a team becomes inactive or orphaned, when a new team is created, and when a user deletes a team. 
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  • Click on Activity in the top right to view your activity log, filter, and export. 
your-tenant-activity-log
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Try it out: Head to the Dashboard to catch up and gauge how your tenant is doing overall. Customize your notifications to keep track of events happening in your environment. And, browse your activity log

“ShareGate’s reports created a lot of communication in our organization. Now, when a SharePoint or Teams site hasn’t been used for 90 days (or whatever amount of time I choose), the team owner gets a message from ShareGate asking them whether it should be kept, archived, or deleted.” 

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Jacob Maegaard Siggaard

Principal Office 365 Application Specialist at SimCorp

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What else can you do in ShareGate?

There’s a bunch more to discover, but here are some neat features we think you might fancy. 😊 

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Archive

As you’re pinpointing inactive teams and cleaning up your M365 environment in ShareGate, you’ll want to be able to store content in a secure location. 

How it works

ShareGate lets you archive content from unused teams and groups, so you don’t have to worry about losing anything important. You can use the default ShareGate Azure for free or your own Azure storage for your archived content.  

What’s archived: 

  • Files and folders in libraries 
  • Files and folders that were shared in Teams private channels (if present) 
  • Documents sent by the group mailbox (if set to save in the SharePoint library) 
  • Documents shared on Planner or Viva Engage (formerly Yammer) 
  • List attachments 
  • SharePoint’s hierarchy (transformed into folders) 
  • SharePoint site 
  • Teams and their content 
    • Conversations 
    • Channel structure, tabs, and apps 
    • Permissions 

What’s not archived: 

  • SharePoint-related metadata, including list items and document properties 
  • SharePoint permissions 
  • Workspace-specific content (except for team content) 
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Cloud copy

Anyone on your team with access to ShareGate can easily execute quick copy actions. Distribute tasks and get them accomplished quicker. Reduce your ticket queue and free up more of your time!   

How it works

With Cloud copy, you can choose the exact types of objects you want to copy over, whether you:  

  • Copy an entire team as a new team; 
  • Merge an entire team into an existing team; or 
  • Copy channels into an existing team. 
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More resources on how to use ShareGate to manage Microsoft 365

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