Microsoft Teams best practices with Jasper Oosterveld, MVP.
Updated on August 20, 2019.
Welcome back to my series on becoming a Microsoft Teams Rockstar! The first three parts are all wrapped up, and we are ready to rock and roll on to the final part in the series. This time around, we'll be diving into the following topics:
Are you ready? Let’s get started!
Why governance can't be ignored
The rise of both external and internal threats—like the threat of shadow IT—means governance is one of the hottest topics in today’s workplace.
But proper governance can take up a lot of resources and time, resulting in many companies failing to apply strong enough governance to their data.
To keep unauthorized people away from your data, you have to implement organization-wide guidelines and rules for using Microsoft Teams.
Luckily, this process doesn’t need to be complicated. I recommend taking a “governance-light” approach, where you aim to keep things small and manageable. For example, you can create a steering committee that meets once a month to discuss risks, governance strategy, and any steps you need to take to keep your data secure.
Let's start by focusing on the governance aspect of Teams. In my eyes, you should focus on the following:
- Office 365 Groups
- Office 365 tenant settings
- Team settings
Microsoft Teams is built on top of the Office 365 Groups framework. Check out Part 1 of this series for my tips on how to create Microsoft Teams and use the SharePoint Online managed paths. Let’s now take a look at the tenant and team settings.
Office 365 tenant settings
Office 365 offers the following settings:
Microsoft provides the following settings for teams:
Review these settings with your governance steering committee and decide which ones you will turn on and off. I believe that most of these options are safe to run, with the possible exception of custom cloud storage. Before you connect with a third-party service, it’s a good idea to check with IT and your security or compliance officer.
How to quickly boost Microsoft Teams adoption
A big part of my daily activities involves supporting customers when they implement and adopt the modern workplace with Office 365. I have written extensively about these topics, so be sure to check out my series on driving Office 365 adoption for more details.
But I would like to mention one critical question that your business users will ask:
“Why should we use Microsoft Teams?”
You need to answer this question, or your adoption will fail. Your business users must see the advantage of using Teams in their day-to-day work and how the feature will make their lives easier. Otherwise, why should they use Teams? Just because it’s available? No, that’s not going to happen.
To drive adoption, I integrate Teams with all of the Office 365 services that employees use on a daily basis, such as SharePoint, Skype for Business, and Microsoft Planner. Connecting these services may create confusion at first, as business users won’t know which tool to use for which task. For example, they may ask:
“Do I go to SharePoint to work with files?”
“Should I still use Skype for Business for chat?”
Here’s my answer:
“That’s up to you. You can pick the tools that work for you! Microsoft Teams integrates all of these services into one tool, but you can still use the other services.”
Choice isn’t always a bad thing. Guide your business users in a new way of working that is empowered by Office 365.
Do you need adoption resources? Microsoft provides videos, guides, and templates that will save you time while you achieve higher adoption rates.
This is the final post in my Microsoft Teams rockstar series. I hope you are going to be the biggest Microsoft Teams rockstar the world has ever seen! I believe in you. You can do it! As a wise Jedi once said:
“Do or do not, there is no try.”
Previous articles in the series
- Part 1 - Getting started with Teams and Office 365 Groups
- Part 2 - Teams, channels, and tabs within each tearm—including the Conversations and Files tabs.
- Part 3 - Everything you need to know about leveraging bots, as well as the Activity, Chat, Meetings, and Files tabs.
Want to read more articles from Jasper? Start here:
- The SharePoint Modern Experience Is Here to Stay!
- 3 recommended udpates: org-wide chhanels, page recommendations, and Q&A in Yammer
- Microsoft Teams & Office 365: Collaboration Overload?
Master the fundamentals of successful Microsoft Teams deployment in less than an hour. Sign up for our upcoming webinar, Deploy Microsoft Teams and stay in control, hosted by Benjamin Niaulin. See you there!
Tuesday, September 10, 2019 @ 2:00 PM (ET)
Webinar: Deploy Microsoft Teams
and stay in control
Hosted by Benjamin Niaulin
Microsoft Regional Director
Head of product, ShareGate